Pin Payments outage history
50 incidents recorded for Pin Payments, average time to resolve 5.7 hours. Each one links to its timeline and the vendor's own updates.
Last 90 days at a glance
- 100.00%Available, 90 dayssince 28 Oct 2026
- 0Outagespartial or major
- noneTime in outagein 90 days
- –Longest outagenone recorded
- Working normally
- Degraded performance
- Outage
- Maintenance
- Not recorded yet
July 2026
- We are currently experiencing an upstream outage which is causing requests to fail. We are investigating the issue., resolved after 58 minutes
May 2026
- Issue with processing charges, resolved after 1 minute
November 2025
- Partial outage of charge creation, resolved after 2.1 hours
- Dashboard and Payment Page Outage Due to Cloudflare Issues, resolved after 2.6 hours
April 2025
- Charge Processing Failures with American Express, resolved after 2.7 hours
- Partial outage with processing charges, resolved after 8 minutes
February 2025
- Payment Page Issues, resolved after 1.4 hours
August 2024
- Partial outage - card creation, resolved after 37 minutes
May 2024
- Charge Processing Failures, resolved after 1 minute
March 2024
- Issue with processing charges, resolved after 1 minute
December 2022
- Degraded System Performance, resolved after 1.5 hours
July 2022
- Charge Processing Failures, resolved after 28 minutes
June 2022
- CDN and edge services issue, resolved after 16.2 hours
April 2022
- Inconsistent charge search results; charge receipt delays; delays with account signups, resolved after 6.4 hours
June 2021
- New Zealand processor transactions failing, resolved after 4.2 hours
May 2021
- Charge Processing Failures, resolved after 2.8 hours
October 2020
- Processing Errors for New Zealand merchants, resolved after 16.8 hours
May 2020
- Upstream processing error, resolved after 1.7 hours
- Upstream processing errors, resolved after 10.1 hours
- Processing errors for New Zealand merchants, resolved after 1.1 hours
- Potential charge receipt and webhook failures, resolved after 1 minute
November 2019
- Upstream processing errors, resolved after 9 minutes
August 2019
- Upstream processing errors, resolved after 1.3 hours
June 2019
- Connectivity issues & errors, resolved after 1 minute
- Processing errors for New Zealand merchants, resolved after 2.9 hours
May 2019
- Upstream processing errors, resolved after 2.3 hours
April 2019
- High charge failure rates due to upstream outage, resolved after 2.4 hours
- Intermittent errors due to upstream issues, resolved after 4.4 hours
March 2019
- Increased error rate due to upstream networking issues, resolved after 11.7 hours
February 2019
- High rate of charge failures, resolved after 15 minutes
January 2019
- Upstream gateway outage, resolved after 12.5 hours
December 2018
- Intermittent issue with dashboard access, resolved after 6.2 hours
October 2018
- Scheduled Systems Maintenance, resolved after 1.6 hours
September 2018
- Upstream processing failures, resolved after 3.7 hours
August 2018
- Intermittent issues with Dashboard and Charges, resolved after 1 minute
July 2018
- Increased error rate, resolved after 1.6 hours
May 2018
- High rate of charge failures, resolved after 5.3 hours
- Intermittent issues with Dashboard and Charges, resolved after 53 minutes
January 2018
- Increased error rate for charges, resolved after 13.6 hours
December 2017
- Increased error rate for charges, resolved after 9 minutes
- Increased error rate for charges, resolved after 3.7 hours
- Increased error rate for charges, resolved after 28 minutes
November 2017
- Increased error rate for charges, resolved after 2.6 hours
September 2017
- Slow charges, resolved after 5.6 hours
July 2017
- Increased rate of failing charges, resolved after 3 days
June 2017
- Notifications not being sent from Pin Payments Subscriptions accounts, resolved after 2 days
- Some charges failing, resolved after 6.4 hours
March 2017
- High rate of charge failures, resolved after 17 minutes
- Notifications not being sent from Pin Payments Subscriptions accounts, resolved after 1 hour
January 2017
- Some charges are failing, resolved after 2.3 hours
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