Pin Payments outage, July 2026: We are currently experiencing an upstream outage which is causing requests to fail. We are investigating the issue.
Pin Payments reported and resolved an incident: We are currently experiencing an upstream outage which is causing requests to fail. We are investigating the issue.. It lasted 58 minutes.
OKResolved
From Pin Payments's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 58 minutes
- Impact
- critical
- Affected
- API, Dashboard, Payment Page
- Investigating
- Identifiednot posted
- Monitoring
- Resolved
Why it happened
Pin Payments has not given a cause in its updates. We never guess one.
How it was resolved
Pin Payments marked it resolved at 28 July 2026, 3:14 pm without a written explanation of the fix.
Timeline
Oldest first, from the first notice to the resolution. From Pin Payments's official status page, in their words.
- investigating
We are currently investigating this issue.
- monitoring
Upstream processing has resumed and processing on Pin has resumed. We are still monitoring the situation.
- resolved
Normal processing has been resumed.
What this means for a business (and what to check now)
- Retry anything that failed during the 58 minutes.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Pin Payments incidents
- Issue with processing charges, resolved after 1 minute
- Partial outage of charge creation, resolved after 2.1 hours
- Dashboard and Payment Page Outage Due to Cloudflare Issues, resolved after 2.6 hours
- Charge Processing Failures with American Express, resolved after 2.7 hours
- Partial outage with processing charges, resolved after 8 minutes
Hear about the next Pin Payments incident as it starts
Free email alerts when the official status changes, with what to do while it is down.