ActiveCampaign outage history
50 incidents recorded for ActiveCampaign, average time to resolve 13.7 hours. Each one links to its timeline and the vendor's own updates.
October 2026
- Delayed Processing for Imports, Exports, Bulk Actions, and Campaign sending., resolved after 35 minutes
- System outage - 10/22/2026, resolved after 8.7 hours
- Delayed processing for automations and messages, resolved after 13 minutes
- Whatsapp message responses delayed, resolved after 3.4 hours
September 2026
- Transactional Email Failures, resolved after 3.8 hours
- Bulk Edit of contacts is not applying filters., resolved after 26 minutes
August 2026
- Issues Accessing Accounts, resolved after 28 minutes
- Issue impacting customer logins for a portion of users, resolved after 2.8 hours
- Issue Affecting Segmented Campaigns in the EU Region, resolved after 24.7 hours
- Engineers are researching an issue that may caused some customer reports to intermittently not load., resolved after 1.8 hours
July 2026
- Intermittent Page Access Issues, resolved after 53 minutes
- ActiveCampaign Platform Instability, resolved after 1.4 hours
- Custom Objects for APAC customers., resolved after 5 days
- Customer accounts hosted in APAC region are unavailable., resolved after 1.2 hours
June 2026
- Issue with Campaign Editor, resolved after 31 minutes
- Issues loading the Contacts and Deals main pages, resolved after 5 days
- High error rate on US region, resolved after 7.4 hours
May 2026
- Disruption to Advanced Search Editing on the Contacts page, resolved after 2.5 hours
April 2026
- Trial Accounts cannot launch Landing Pages, resolved after 5.3 hours
- Automations Builder Loading Issue, resolved after 1.1 hours
March 2026
- Campaign Sending Delay in EU region, resolved after 7.1 hours
- Title: Mobile App (iOS) App Heavily Degraded Performance, resolved after 3.6 hours
- Service outage affecting subset of our customers, resolved after 44 minutes
February 2026
- Service Interruption: Account Access Issues (APAC & EU), resolved after 55 minutes
- Hilos.io Platform Unavailable, resolved after 3 days
- ActiveCampaign Reports Issue, resolved after 7 days
January 2026
- Active Intelligence, resolved after 21 minutes
- Contact Bulk Edits, resolved after 9 hours
- SEV3 - [APAC] Delays in campaign sending due to an elevated queue, resolved after 32 minutes
December 2025
- Increase in Failures Using the API, resolved after 28 minutes
- Degraded SMS Delivery Rates, resolved after 33.2 hours
- Partner Portal, ActiveCampaign.com degraded Performance, resolved after 44.7 hours
November 2025
- Engineers are investigating an issue that is preventing landing pages to load for pages using a custom domain. Non custom domain pages are working as expected., resolved after 38 minutes
- Elevated API Errors, resolved after 29 minutes
- Issues with Automations and Campaign Link Tracking, resolved after 3.1 hours
- Engineers are actively investigating reports of partners being unable to login to their partner portal, resolved after 2.4 hours
- Intermittent degraded performance, resolved after 1.4 hours
October 2025
- Engineers have identified an issue with login verification emails, resolved after 43 minutes
- Multiple Services on the ActiveCampaign platform are affected by an upstream provider outage., resolved after 25.8 hours
September 2025
- Content Editor Experiencing Image Management Issues, resolved after 1.6 hours
- Delays in automations processing and email campaign sending, resolved after 43 minutes
- ActiveCampaign platform unavailable for some US Accounts, resolved after 1.6 hours
- Engineers have identified an issue causing delays in email sending, automations and other background tasks., resolved after 1.3 hours
August 2025
- Engineers have identified an issue affecting syncing connected emails., resolved after 16 minutes
- WhatsApp Delivery Delay, resolved after 2.3 hours
July 2025
- Unable to Login with MFA, resolved after 55 minutes
- ActiveCampaign platform unavailable for Accounts, resolved after 1.5 hours
- Several Features Degraded, resolved after 24 minutes
- Delays in Campaign Sending, imports, exports, bulk edits, resolved after 1.6 hours
June 2025
- ActiveCampaign platform unavailable for some Accounts, resolved after 2 hours
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