ActiveCampaign outage, August 2026: Issue impacting customer logins for a portion of users
ActiveCampaign reported and resolved an incident: Issue impacting customer logins for a portion of users. It lasted 2.8 hours.
OKResolved
From ActiveCampaign's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 2.8 hours
- Impact
- major
- Affected
- Platform Availability, Platform Availability, Platform Availability
Why it happened
ActiveCampaign has not given a cause in its updates. We never guess one.
Timeline
Newest first. From ActiveCampaign's official status page, in their words.
- resolved
This incident has been resolved.
- monitoring
A fix has been implemented and we are monitoring closely to ensure resolution.
- identified
The issue has been identified and a fix is in progress.
- investigating
We are currently investigating an issue impacting customer logins for a portion of users. Affected customers may encounter errors or be unable to access their accounts. Our engineering team is actively working to pinpoint the cause and restore full access as quickly as possible.
What this means for a business (and what to check now)
- Retry anything that failed during the 2.8 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other ActiveCampaign incidents
- Delayed Processing for Imports, Exports, Bulk Actions, and Campaign sending., resolved after 35 minutes
- System outage - 10/22/2026, resolved after 8.7 hours
- Delayed processing for automations and messages, resolved after 13 minutes
- Whatsapp message responses delayed, resolved after 3.4 hours
- Transactional Email Failures, resolved after 3.8 hours
Hear about the next ActiveCampaign incident as it starts
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