ActiveCampaign outage, September 2025: Delays in automations processing and email campaign sending
ActiveCampaign reported and resolved an incident: Delays in automations processing and email campaign sending. It lasted 43 minutes.
OKResolved
From ActiveCampaign's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 43 minutes
- Impact
- minor
- Affected
- Automations, Campaigns
Why it happened
ActiveCampaign has not given a cause in its updates. We never guess one.
Timeline
Newest first. From ActiveCampaign's official status page, in their words.
- resolved
The issue has been addressed and there should be no further delays in automations and/or email campaign sending.
- monitoring
A fix has been implemented and we are monitoring the results.
- identified
Engineers have detected an issue causing campaign and automation processing to be delayed by up to 60 minutes. This issue is impacting accounts in the US data center.
What this means for a business (and what to check now)
- Retry anything that failed during the 43 minutes.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other ActiveCampaign incidents
- Delayed Processing for Imports, Exports, Bulk Actions, and Campaign sending., resolved after 35 minutes
- System outage - 10/22/2026, resolved after 8.7 hours
- Delayed processing for automations and messages, resolved after 13 minutes
- Whatsapp message responses delayed, resolved after 3.4 hours
- Transactional Email Failures, resolved after 3.8 hours
Hear about the next ActiveCampaign incident as it starts
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