ActiveCampaign outage, October 2026: Whatsapp message responses delayed
ActiveCampaign reported and resolved an incident: Whatsapp message responses delayed. It lasted 3.4 hours.
OKResolved
From ActiveCampaign's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 3.4 hours
- Impact
- major
- Affected
Why it happened
ActiveCampaign has not given a cause in its updates. We never guess one.
Timeline
Newest first. From ActiveCampaign's official status page, in their words.
- resolved
All delayed messages have caught up.
- monitoring
The issue has been resolved and response messages are catching up now.
- identified
The issue has been identified and a fix is being implemented.
- investigating
We are aware of delays in receiving Whatsapp responses and engineering is actively investigating. Message sending is not impacted.
What this means for a business (and what to check now)
- Retry anything that failed during the 3.4 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other ActiveCampaign incidents
- Delayed Processing for Imports, Exports, Bulk Actions, and Campaign sending., resolved after 35 minutes
- System outage - 10/22/2026, resolved after 8.7 hours
- Delayed processing for automations and messages, resolved after 13 minutes
- Transactional Email Failures, resolved after 3.8 hours
- Bulk Edit of contacts is not applying filters., resolved after 26 minutes
Hear about the next ActiveCampaign incident as it starts
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