ActiveCampaign outage, March 2026: Title: Mobile App (iOS) App Heavily Degraded Performance

ActiveCampaign reported and resolved an incident: Title: Mobile App (iOS) App Heavily Degraded Performance. It lasted 3.6 hours.

Resolved

From ActiveCampaign's official status page, in their words.

What happened

Started
Resolved
Duration
3.6 hours
Impact
none

Why it happened

ActiveCampaign has not given a cause in its updates. We never guess one.

This incident on the ActiveCampaign status page

Timeline

Newest first. From ActiveCampaign's official status page, in their words.

  1. resolved

    Engineers have verified the fix in our production environment

  2. identified

    Engineers have identified a fix and it is being deployed now

  3. investigating

    Engineers have detected that Mobile app (iOS) users are unable to log in. However, the web interface remains unaffected. We are investigating the issue and working to resolve it as soon as possible. During this time, you may experience slower response times or intermittent errors.

What this means for a business (and what to check now)

  • Retry anything that failed during the 3.6 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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