ActiveCampaign outage, June 2026: High error rate on US region

ActiveCampaign reported and resolved an incident: High error rate on US region. It lasted 7.4 hours.

Resolved

From ActiveCampaign's official status page, in their words.

What happened

Started
Resolved
Duration
7.4 hours
Impact
none
Affected
API Availability, ARC & ARC Services, Automations, Campaigns, Conversations, CRM, Custom Objects, Custom Reports, E-commerce, Integrations, Platform Availability, Web Personalization

Why it happened

ActiveCampaign has not given a cause in its updates. We never guess one.

This incident on the ActiveCampaign status page

Timeline

Newest first. From ActiveCampaign's official status page, in their words.

  1. resolved

    This incident was resolved about 1:29pm CT. No further impact has been observed.

  2. monitoring

    Engineers are responding to a high error rate currently impacting the Hosted Legacy API, resulting in failed Web API requests. To restore full functionality, Engineers reverted the platform to the previous stable version.

What this means for a business (and what to check now)

  • Retry anything that failed during the 7.4 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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