ActiveCampaign outage, December 2025: Partner Portal, ActiveCampaign.com degraded Performance

ActiveCampaign reported and resolved an incident: Partner Portal, ActiveCampaign.com degraded Performance. It lasted 44.7 hours.

Resolved

From ActiveCampaign's official status page, in their words.

What happened

Started
Resolved
Duration
44.7 hours
Impact
minor
Affected
ARC & ARC Services, ActiveCampaign.com

Why it happened

ActiveCampaign has not given a cause in its updates. We never guess one.

This incident on the ActiveCampaign status page

Timeline

Newest first. From ActiveCampaign's official status page, in their words.

  1. resolved

    This incident has been resolved.

  2. investigating

    This issue has been resolved and the services are fully operational again.

  3. investigating

    Engineers have detected degraded performance with the Partner Portal, trial signups, billing management pages and areas of activecampaign.com. Our engineers are investigating the issue and working to resolve it as soon as possible. During this time, you may experience slower response times or intermittent errors

What this means for a business (and what to check now)

  • Retry anything that failed during the 44.7 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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