ActiveCampaign outage, September 2025: ActiveCampaign platform unavailable for some US Accounts
ActiveCampaign reported and resolved an incident: ActiveCampaign platform unavailable for some US Accounts. It lasted 1.6 hours.
OKResolved
From ActiveCampaign's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 1.6 hours
- Impact
- major
- Affected
- Platform Availability
Why it happened
ActiveCampaign has not given a cause in its updates. We never guess one.
Timeline
Newest first. From ActiveCampaign's official status page, in their words.
- resolved
Our monitoring shows all systems operating normally. The issue has been fully resolved.
- monitoring
A fix has been implemented and we are monitoring the results.
- identified
Engineers have detected delays or unavailability with access to the ActiveCampaign platform. Engineers are actively investigating the issue and working to restore normal service levels as soon as possible. This issue is impacting multiple services and features, which may result in slower response times or errors.
What this means for a business (and what to check now)
- Retry anything that failed during the 1.6 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other ActiveCampaign incidents
- Delayed Processing for Imports, Exports, Bulk Actions, and Campaign sending., resolved after 35 minutes
- System outage - 10/22/2026, resolved after 8.7 hours
- Delayed processing for automations and messages, resolved after 13 minutes
- Whatsapp message responses delayed, resolved after 3.4 hours
- Transactional Email Failures, resolved after 3.8 hours
Hear about the next ActiveCampaign incident as it starts
Free email alerts when the official status changes, with what to do while it is down.