ActiveCampaign outage, August 2026: Issue Affecting Segmented Campaigns in the EU Region

ActiveCampaign reported and resolved an incident: Issue Affecting Segmented Campaigns in the EU Region. It lasted 24.7 hours.

Resolved

From ActiveCampaign's official status page, in their words.

What happened

Started
Resolved
Duration
24.7 hours
Impact
critical
Affected
Campaigns

Why it happened

ActiveCampaign has not given a cause in its updates. We never guess one.

This incident on the ActiveCampaign status page

Timeline

Newest first. From ActiveCampaign's official status page, in their words.

  1. resolved

    This incident has been resolved.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. investigating

    We are continuing to investigate this issue.

  4. investigating

    We are continuing to investigate this issue.

  5. investigating

    Investigating: Engineers are currently investigating an issue affecting Campaign Sending in the EU Data Center. Engineers will provide another update in 30 minutes as more information becomes available.

What this means for a business (and what to check now)

  • Retry anything that failed during the 24.7 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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