ActiveCampaign outage, August 2026: Engineers are researching an issue that may caused some customer reports to intermittently not load.

ActiveCampaign reported and resolved an incident: Engineers are researching an issue that may caused some customer reports to intermittently not load.. It lasted 1.8 hours.

Resolved

From ActiveCampaign's official status page, in their words.

What happened

Started
Resolved
Duration
1.8 hours
Impact
minor
Affected
Custom Reports, Custom Reports, Custom Reports

Why it happened

ActiveCampaign has not given a cause in its updates. We never guess one.

This incident on the ActiveCampaign status page

Timeline

Newest first. From ActiveCampaign's official status page, in their words.

  1. resolved

    This incident has been resolved.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate this issue.

  4. investigating

    We are currently investigating this issue.

What this means for a business (and what to check now)

  • Retry anything that failed during the 1.8 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

Other ActiveCampaign incidents

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