ActiveCampaign outage, November 2025: Engineers are investigating an issue that is preventing landing pages to load for pages using a custom domain. Non custom domain pages are working as expected.

ActiveCampaign reported and resolved an incident: Engineers are investigating an issue that is preventing landing pages to load for pages using a custom domain. Non custom domain pages are working as expected.. It lasted 38 minutes.

Resolved

From ActiveCampaign's official status page, in their words.

What happened

Started
Resolved
Duration
38 minutes
Impact
none

Why it happened

ActiveCampaign has not given a cause in its updates. We never guess one.

This incident on the ActiveCampaign status page

Timeline

Newest first. From ActiveCampaign's official status page, in their words.

  1. resolved

    All landing pages are loading as expected.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. investigating

    We are currently investigating this issue.

What this means for a business (and what to check now)

  • Retry anything that failed during the 38 minutes.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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