ActiveCampaign outage, November 2025: Elevated API Errors

ActiveCampaign reported and resolved an incident: Elevated API Errors. It lasted 29 minutes.

Resolved

From ActiveCampaign's official status page, in their words.

What happened

Started
Resolved
Duration
29 minutes
Impact
minor
Affected
API Availability, API Availability, API Availability

Why it happened

ActiveCampaign has not given a cause in its updates. We never guess one.

This incident on the ActiveCampaign status page

Timeline

Newest first. From ActiveCampaign's official status page, in their words.

  1. resolved

    This incident has been resolved.

  2. investigating

    Engineers are aware of and actively investigating an increase in API errors, specifically 502 errors.

What this means for a business (and what to check now)

  • Retry anything that failed during the 29 minutes.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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