ActiveCampaign outage, February 2026: ActiveCampaign Reports Issue
ActiveCampaign reported and resolved an incident: ActiveCampaign Reports Issue. It lasted 7 days.
OKResolved
From ActiveCampaign's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 7 days
- Impact
- major
- Affected
- Custom Reports
Why it happened
ActiveCampaign has not given a cause in its updates. We never guess one.
Timeline
Newest first. From ActiveCampaign's official status page, in their words.
- resolved
This incident has been resolved.
- monitoring
The Engineering team has resolved the reporting analytics issue and will continue to closely monitor performance and stability to ensure continued service reliability.
- identified
The Engineering team is continuing work to resolve the identified issue. Additional status updates will be provided as they become available.
- identified
The Engineering team is actively working to resolve the identified issue. Additional status updates will be provided as they become available.
- investigating
Engineers are continuing to investigating the root cause. Additional updates will be provided as more information becomes available
- investigating
Engineers are continuing to investigating the root cause. Additional updates will be provided as more information becomes available.
- investigating
Our engineering team has identified an issue affecting reporting analytics for a segment of our users. We are investigating the root cause and will provide further updates as more information becomes available.
What this means for a business (and what to check now)
- Retry anything that failed during the 7 days.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other ActiveCampaign incidents
- Delayed Processing for Imports, Exports, Bulk Actions, and Campaign sending., resolved after 35 minutes
- System outage - 10/22/2026, resolved after 8.7 hours
- Delayed processing for automations and messages, resolved after 13 minutes
- Whatsapp message responses delayed, resolved after 3.4 hours
- Transactional Email Failures, resolved after 3.8 hours
Hear about the next ActiveCampaign incident as it starts
Free email alerts when the official status changes, with what to do while it is down.