ActiveCampaign outage, August 2025: Engineers have identified an issue affecting syncing connected emails.
ActiveCampaign reported and resolved an incident: Engineers have identified an issue affecting syncing connected emails.. It lasted 16 minutes.
OKResolved
From ActiveCampaign's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 16 minutes
- Impact
- major
- Affected
- CRM, Webhooks
Why it happened
ActiveCampaign has not given a cause in its updates. We never guess one.
Timeline
Newest first. From ActiveCampaign's official status page, in their words.
- resolved
Engineers have resolved the issue and service to connected emails has been restored.
- monitoring
We are continuing to monitor for any further issues.
- monitoring
Engineers have resolved the issue and are now monitoring the impacted service
- identified
Engineering has identified the issue and are working towards a resolution.
- investigating
We are continuing to investigate this issue.
- investigating
Engineers have identified and are working to resolve an issue causing platform syncing issues to connected emails.
What this means for a business (and what to check now)
- Retry anything that failed during the 16 minutes.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other ActiveCampaign incidents
- Delayed Processing for Imports, Exports, Bulk Actions, and Campaign sending., resolved after 35 minutes
- System outage - 10/22/2026, resolved after 8.7 hours
- Delayed processing for automations and messages, resolved after 13 minutes
- Whatsapp message responses delayed, resolved after 3.4 hours
- Transactional Email Failures, resolved after 3.8 hours
Hear about the next ActiveCampaign incident as it starts
Free email alerts when the official status changes, with what to do while it is down.