ActiveCampaign outage, July 2026: Custom Objects for APAC customers.
ActiveCampaign reported and resolved an incident: Custom Objects for APAC customers.. It lasted 5 days.
OKResolved
From ActiveCampaign's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 5 days
- Impact
- minor
- Affected
- Custom Objects
Why it happened
ActiveCampaign has not given a cause in its updates. We never guess one.
Timeline
Newest first. From ActiveCampaign's official status page, in their words.
- resolved
This incident has been resolved.
- monitoring
The issue has been remediated and we are continue to monitor.
- identified
Engineering is continuing to work on resolution.
- identified
Engineering has identified the issue and is working on resolution.
- investigating
We are continuing to investigate this issue.
- investigating
Engineers are investigating an issue affecting Custom Objects for APAC customers. Additional information will be shared as the investigation progresses.
What this means for a business (and what to check now)
- Retry anything that failed during the 5 days.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other ActiveCampaign incidents
- Delayed Processing for Imports, Exports, Bulk Actions, and Campaign sending., resolved after 35 minutes
- System outage - 10/22/2026, resolved after 8.7 hours
- Delayed processing for automations and messages, resolved after 13 minutes
- Whatsapp message responses delayed, resolved after 3.4 hours
- Transactional Email Failures, resolved after 3.8 hours
Hear about the next ActiveCampaign incident as it starts
Free email alerts when the official status changes, with what to do while it is down.