ActiveCampaign outage, April 2026: Automations Builder Loading Issue
ActiveCampaign reported and resolved an incident: Automations Builder Loading Issue. It lasted 1.1 hours.
OKResolved
From ActiveCampaign's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 1.1 hours
- Impact
- none
- Affected
- Automations, Automations, Automations
Why it happened
ActiveCampaign has not given a cause in its updates. We never guess one.
Timeline
Newest first. From ActiveCampaign's official status page, in their words.
- resolved
this incident is now resolved. customers should see their automations load.
- identified
The issue has been identified and a fix is being implemented.
- investigating
The automation blocks are not currently loading in the Automations Builder. This does not impact your saved, active automations. Engineers are working to resolve the issue
What this means for a business (and what to check now)
- Retry anything that failed during the 1.1 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other ActiveCampaign incidents
- Delayed Processing for Imports, Exports, Bulk Actions, and Campaign sending., resolved after 35 minutes
- System outage - 10/22/2026, resolved after 8.7 hours
- Delayed processing for automations and messages, resolved after 13 minutes
- Whatsapp message responses delayed, resolved after 3.4 hours
- Transactional Email Failures, resolved after 3.8 hours
Hear about the next ActiveCampaign incident as it starts
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