ActiveCampaign outage, October 2025: Multiple Services on the ActiveCampaign platform are affected by an upstream provider outage.

ActiveCampaign reported and resolved an incident: Multiple Services on the ActiveCampaign platform are affected by an upstream provider outage.. It lasted 25.8 hours.

Resolved

From ActiveCampaign's official status page, in their words.

What happened

Started
Resolved
Duration
25.8 hours
Impact
minor
Affected
API Availability, Email, Published Pages, API Availability, API Availability, SMS, Pages Application, ARC & ARC Services, ARC & ARC Services, ARC & ARC Services, Automations, Forms

Why it happened

ActiveCampaign has not given a cause in its updates. We never guess one.

This incident on the ActiveCampaign status page

Timeline

Newest first. From ActiveCampaign's official status page, in their words.

  1. resolved

    This incident has been resolved.

  2. monitoring

    The platform is fully functional and all systems are operating as normal.

  3. monitoring

    The platform is recovering from today's outage. While our cloud computing provider is now fully operational, other upstream services continue to be impacted. Most scheduled and background processes are significantly delayed including automations, bulk edits, imports, exports. Additionally, many AI features are degraded. Systems have been scaled to speed recovery and engineers continue to monitor progress.

  4. monitoring

    Engineers continue to monitor the system recovering.

  5. monitoring

    Our systems are recovering and processing through backlogged queues. Systems are scaling to handle increased load.

  6. identified

    Engineers have confirmed most ActiveCampaign systems are impacted by the current global outage of our cloud computing provider. The team is closely monitoring and will provide further updates as information becomes available.

What this means for a business (and what to check now)

  • Retry anything that failed during the 25.8 hours.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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