ActiveCampaign outage, January 2026: SEV3 - [APAC] Delays in campaign sending due to an elevated queue
ActiveCampaign reported and resolved an incident: SEV3 - [APAC] Delays in campaign sending due to an elevated queue. It lasted 32 minutes.
OKResolved
From ActiveCampaign's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 32 minutes
- Impact
- minor
- Affected
- Campaigns
Why it happened
ActiveCampaign has not given a cause in its updates. We never guess one.
Timeline
Newest first. From ActiveCampaign's official status page, in their words.
- resolved
This incident has been resolved.
- monitoring
APAC queue was scaled 4x. the queue depth and errors seems to be dropping for both identified accounts
- identified
scaling up the campaign sending crontabulpous instances to provide relief to elevated queue
What this means for a business (and what to check now)
- Retry anything that failed during the 32 minutes.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other ActiveCampaign incidents
- Delayed Processing for Imports, Exports, Bulk Actions, and Campaign sending., resolved after 35 minutes
- System outage - 10/22/2026, resolved after 8.7 hours
- Delayed processing for automations and messages, resolved after 13 minutes
- Whatsapp message responses delayed, resolved after 3.4 hours
- Transactional Email Failures, resolved after 3.8 hours
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