ActiveCampaign outage, September 2026: Bulk Edit of contacts is not applying filters.

ActiveCampaign reported and resolved an incident: Bulk Edit of contacts is not applying filters.. It lasted 26 minutes.

Resolved

From ActiveCampaign's official status page, in their words.

What happened

Started
Resolved
Duration
26 minutes
Impact
major
Affected
CRM, CRM, CRM

Why it happened

ActiveCampaign has not given a cause in its updates. We never guess one.

This incident on the ActiveCampaign status page

Timeline

Newest first. From ActiveCampaign's official status page, in their words.

  1. resolved

    This incident has been resolved.

  2. identified

    Filters are not applying when bulk editing contacts. Customers are advised not to use Bulk Edit until a fix is deployed.

What this means for a business (and what to check now)

  • Retry anything that failed during the 26 minutes.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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