ActiveCampaign outage, January 2026: Active Intelligence
ActiveCampaign reported and resolved an incident: Active Intelligence. It lasted 21 minutes.
OKResolved
From ActiveCampaign's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 21 minutes
- Impact
- major
- Affected
- Automations, Automations
Why it happened
ActiveCampaign has not given a cause in its updates. We never guess one.
Timeline
Newest first. From ActiveCampaign's official status page, in their words.
- resolved
This incident has been resolved.
- identified
The issue has been identified and a fix is being implemented.
- investigating
We are investigating an issue with Active Intelligence for Automations.
What this means for a business (and what to check now)
- Retry anything that failed during the 21 minutes.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other ActiveCampaign incidents
- Delayed Processing for Imports, Exports, Bulk Actions, and Campaign sending., resolved after 35 minutes
- System outage - 10/22/2026, resolved after 8.7 hours
- Delayed processing for automations and messages, resolved after 13 minutes
- Whatsapp message responses delayed, resolved after 3.4 hours
- Transactional Email Failures, resolved after 3.8 hours
Hear about the next ActiveCampaign incident as it starts
Free email alerts when the official status changes, with what to do while it is down.