Zoom Phone outage history
67 incidents recorded for Zoom Phone, average time to resolve 14.2 hours. Each one links to its timeline and the vendor's own updates.
Last 90 days at a glance
- 100.00%Available, 90 dayssince 28 Oct 2026
- 0Outagesplus 1 degraded spell
- noneTime in outagein 90 days
- –Longest outagenone recorded
- Working normally
- Degraded performance
- Outage
- Maintenance
- Not recorded yet
November 2026
- Service Degradation Affecting Outbound MMS Services in the US region, resolved after 7.9 hours
- Zoom Phone Maintenance: EU02 - FRA4 Data Center: November 30, 2026, maintenance scheduled
- Zoom Phone India Maintenance (Mumbai) : December 04, 2026, maintenance scheduled
- Zoom Phone India Maintenance (Hyderabad Data Center): November 20, 2026, maintenance scheduled
October 2026
- Zoom FileServer Release: November 03, 2026 (No Operational Impact), maintenance scheduled
- Zoom Phone Maintenance (Sydney Data Center): November 20, 2026, maintenance scheduled
- Service Degradation Affecting the Evaluations Acknowledge Button in Zoom Quality Management in the US Region, resolved after 16.6 hours
- Service Degradation Affecting Multiple Zoom Services, resolved after 46 minutes
- Service Degradation Affecting Zoom Meetings Services in the US., resolved after 22.3 hours
- Service Degradation Affecting Zoom Learning Webpage, resolved after 1.7 hours
- Service Degradation Affecting Meeting Summaries Via Email., resolved after 1.9 hours
- Service Degradation Affecting Zoom Website in UK region, resolved after 10 hours
- Zoom Phone Maintenance - SA01 - KSA1 Data Center: November 16, 2026, maintenance scheduled
- Service Degradation Affecting ZP SMS Australia Mobile Numbers, resolved after 16 minutes
- Service Degradation Affecting Zoom Chat Compose and SMS Summarisation with AI Companion, resolved after 46 minutes
- Zoom Conference Room Connector DNS Changes in Saudi Arabia Region: November 13, 2026 (No Operational Impact), maintenance scheduled
- Zoom Chat Backend Update: October, 2026 (No Operational Impact), maintenance in progress
- Service degradation affected Zoom AI Companion in US region, resolved after 16 minutes
- Service Degradation Affected Sandbox Creation in ZoomMate, resolved after 5 minutes
- Service Degradation Affecting Zoom Clips, resolved after 19.6 hours
- Service degradation affecting Zoom Meeting API in US region, resolved after 6.8 hours
- Common Platform Voice Network Maintenance (Sydney, AU - SYD) November 6, 2026 (No Operational Impact), maintenance scheduled
- Service degradation affecting Zoom AI Companion in US region, resolved after 11 minutes
- Service Degradation Affecting Zoom Scheduler., resolved after 2.2 hours
- Service Degradation Affecting File Uploads and Downloads in Zoom Chat, resolved after 16 minutes
- Zoom Conference Room Connector DNS Changes: November 14, 2026 (No Operational Impact), maintenance scheduled
- Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America, resolved after 12 minutes
- Decommissioning Numbers for Zoom Audio Conferencing: November 6, 2026 (No Operational Impact), maintenance scheduled
- Announcing IP Address Changes: November 6, 2026 (No Operational Impact), maintenance scheduled
- Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center, resolved after 12 minutes
- Service Degradation Affecting Zoom Calendar, resolved after 1.3 hours
- Service Degradation Affecting Zoom Slides Generation in US Region, resolved after 2.7 hours
- Service Degradation Affecting ZoomMate, resolved after 25 minutes
- Zoom Phone Maintenance - EU01 - FRA2 Data Center: November 09, 2026, maintenance scheduled
- Service Degradation Affecting Zoom Rooms Management and Workspaces Management in SA01., resolved after 1.4 hours
- Service Degradation Affected Inbound and Outbound Calls of Zoom Phone and Contact Center in North America Region, resolved after 15 minutes
- Service degradation affecting Developer Documentation Website, resolved after 1.9 hours
- Zoom Phone maintenance - AMS5 Data Center: November 3, 2026, maintenance in progress
- Service Degradation Affected Incoming and Outgoing Calls of Zoom Contact Center, Virtual Agents, Mail, Calendar, Meetings, Cloud Meeting Recordings, Webinars and Events, resolved after 1.8 hours
- Service Degradation Affecting Zoom for Google Workspace Add-On, resolved after 4.5 hours
September 2026
- Service Degradation Affecting Zoom Phone in the EU01 cluster., resolved after 14 minutes
- Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips., resolved after 1.3 hours
- Service Degradation Affecting Customer Using Polycom Devices Going Offline, resolved after 14 days
- An unintended pop-up message appear for users in US and Europe regions during initial invocation of Zoom AI’s Catch Me Up feature, resolved after 21.7 hours
- Service Degradation Affecting Live Transcription Services., resolved after 6.2 hours
- Service Degradation Affecting Zoom Phone and Zoom Contact Center Inbound calls in India, resolved after 2.4 hours
- Service Degradation Affecting Live Transcription Services., resolved after 2.1 hours
- Service Degradation Affecting Zoom Tasks in US Region., resolved after 21 minutes
- Service degradation affecting comment and attachment features in Zoom Canvas in US region., resolved after 13 minutes
- Service Degradation Affecting Apple Login for Zoom Sign-in., resolved after 23.7 hours
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