Zoom Phone maintenance, October 2026: Zoom Phone Maintenance (Sydney Data Center): November 20, 2026

Zoom Phone is reporting planned maintenance: Zoom Phone Maintenance (Sydney Data Center): November 20, 2026. It is still open.

Maintenance

From Zoom Phone's official status page, in their words.

What happened

Started
Status
scheduled
Duration
6 days so far
Impact
maintenance
Affected
Zoom Phone
Window
20 Nov 2026, 9:00 pm to 21 Nov 2026, 5:00 am
  1. Scheduled
  2. In progressnot yet
  3. Completednot yet

Why it happened

Zoom Phone has not given a cause yet. We never guess one.

This incident on the Zoom Phone status page

Timeline

Newest first. From Zoom Phone's official status page, in their words.

  1. scheduled

    Zoom will perform service maintenance at our SYD1 Data Center starting at 2:00 AM Pacific (or 9:00 PM Sydney) on November 20, 2026. Zoom Phone users registered to those sip zones will be automatically registered in the MEL1 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

What this means for a business

  • Divert the main number to a mobile if your provider's app or portal still works.
  • Put the mobile number on your social pages and voicemail.
  • For internet, a phone hotspot keeps the terminal and email running.

The full guide: what to do when a service you rely on is down

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