Zoom Phone outage, October 2026: Service Degradation Affecting Zoom Meetings Services in the US.
Zoom Phone reported and resolved an incident: Service Degradation Affecting Zoom Meetings Services in the US.. It lasted 22.3 hours.
OKResolved
From Zoom Phone's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 22.3 hours
- Impact
- minor
- Affected
- Zoom Meetings
- Investigating
- Identified
- Monitoring
- Resolved
Why it happened
Zoom Phone has not given a cause in its updates. We never guess one.
How it was resolved
Zoom Phone marked it resolved at 24 Oct 2026, 4:35 am without a written explanation of the fix.
Timeline
Oldest first, from the first notice to the resolution. From Zoom Phone's official status page, in their words.
- investigating
We are currently investigating a service degradation affecting a subset of users, causing intermittent meeting disconnects in the US region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
- identified
We have successfully identified the root cause of intermittent meeting disconnects affecting a subset of users in the US region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.
- monitoring
The service degradation affecting a subset of users, causing intermittent meeting disconnects in the US region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved
This incident has been resolved.
What this means for a business (and what to check now)
- Retry anything that failed during the 22.3 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Zoom Phone incidents
- Service Degradation Affecting Outbound MMS Services in the US region, resolved after 7.9 hours
- Zoom Phone Maintenance: EU02 - FRA4 Data Center: November 30, 2026, maintenance scheduled
- Zoom Phone India Maintenance (Mumbai) : December 04, 2026, maintenance scheduled
- Zoom Phone India Maintenance (Hyderabad Data Center): November 20, 2026, maintenance scheduled
- Zoom FileServer Release: November 03, 2026 (No Operational Impact), maintenance scheduled
Hear about the next Zoom Phone incident as it starts
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