Zoom Phone outage history
67 incidents recorded for Zoom Phone, average time to resolve 2.7 hours. Each one links to its timeline and the vendor's own updates.
September 2026
- Service Degradation Affecting Zoom Virtual Agent and Zoom Contact Center in US region, resolved after 47 minutes
- Service Degradation Affecting ZoomMate, resolved after 18 minutes
- Service Degradation Affecting Zoom Phone Outbound Calls in China Region, resolved after 36 minutes
- Service Degradation Affecting Zoom Whiteboard, resolved after 15 minutes
- Service degradation affecting Zoom Meeting summary, and Phone call summary in the US region., resolved after 16 minutes
- Service degradation affecting subset of live online meeting translation in Canada region., resolved after 9 minutes
- Service Degradation Affecting Zoom Phone, Zoom Contact Center and Zoom Meetings in Europe, resolved after 12.3 hours
- Service Degradation Affecting Zoom Services, resolved after 23.1 hours
- Service Degradation Affecting Zoom AI Companion in US Region, resolved after 1.4 hours
- Service Degradation Affecting Email in Zoom Contact Center Services in North America, resolved after 9 minutes
- Service Degradation Affecting Zoom Phone Audio in Japan, resolved after 13 minutes
- Service Degradation Affecting Zoom SMS delays in North America., resolved after 8 minutes
- Service Degradation Affecting Zoom Phone and Contact Center Audio in US Region, resolved after 18 minutes
- Service Degradation Affecting Zoom Phone and Contact Center Audio in Europe Region, resolved after 20 minutes
- Service degradation with In-Meeting summary for Indonesian language in the Singapore region, resolved after 10 minutes
- Service Degradation Affecting Zoom for Google Workspace add-on, resolved after 2 hours
August 2026
- Scheduled Zoom Software Quarterly Lifecycle Update (11/7/2026), maintenance scheduled
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