Zoom Phone maintenance, October 2026: Decommissioning Numbers for Zoom Audio Conferencing: November 6, 2026 (No Operational Impact)
Zoom Phone is reporting planned maintenance: Decommissioning Numbers for Zoom Audio Conferencing: November 6, 2026 (No Operational Impact). It is still open.
MMaintenance
From Zoom Phone's official status page, in their words.
What happened
- Started
- Status
- scheduled
- Duration
- 27 days so far
- Impact
- maintenance
- Affected
- Meeting Dial-in/Telephony
- Window
- 7 Nov 2026, 12:00 pm to 7 Nov 2026, 3:00 pm
- Scheduled
- In progressnot yet
- Completednot yet
Why it happened
Zoom Phone has not given a cause yet. We never guess one.
Timeline
Newest first. From Zoom Phone's official status page, in their words.
- scheduled
We will be undergoing scheduled maintenance during this time.
- scheduled
Due to a change with our phone carrier(s), the following Toll-Free or Toll numbers are being decommissioned from Audio Conferencing on 11/6/2026. Angola +244 XXXX255009 Bahrain +973 XXXX6238 Brunei +673 XXXX309 Costa Rica +506 XXXX425510 Ecuador +593 XXXX000785 Egypt +20 XXXX0009608 Ghana +233 XXXX84860 Kazakhstan +7 XXXX0808315 Macau +853 XXXX1604 Qatar +974 XXXX00059 South Africa +27 XXXX64584 Taiwan +886 XXXX17473, +886 XXXX99864 UAE +971 XXXX4910899 Accounts will still have other Toll-Free or Toll numbers available for use. Please make sure to make any necessary updates in your Admin Portal (https://zoom.us/account/setting?tab=telephony) to ensure availability for use of the remaining Toll-Free or Toll numbers on your account. If you are not already using the remaining numbers, meetings currently scheduled for 11/6/2026 and onward may need to be rescheduled to ensure the updated Toll-Free or Toll numbers are reflected in the newly scheduled meetings. If meeting invites are not updated to reflect the additional Toll-Free or Toll numbers, participants dialing in will not be able to join using the decommissioned numbers after 11/6/2026. Any newly created meetings scheduled after you’ve updated the numbers in your portal will be automatically updated with the remaining Toll-Free or Toll numbers for future invites. To view your current and new numbers in order to make the above changes, please visit your Admin Portal. There you will be able to find all Toll-Free or Toll number
What this means for a business
- Divert the main number to a mobile if your provider's app or portal still works.
- Put the mobile number on your social pages and voicemail.
- For internet, a phone hotspot keeps the terminal and email running.
The full guide: what to do when a service you rely on is down
Other Zoom Phone incidents
- Service Degradation Affecting Outbound MMS Services in the US region, resolved after 7.9 hours
- Zoom Phone Maintenance: EU02 - FRA4 Data Center: November 30, 2026, maintenance scheduled
- Zoom Phone India Maintenance (Mumbai) : December 04, 2026, maintenance scheduled
- Zoom Phone India Maintenance (Hyderabad Data Center): November 20, 2026, maintenance scheduled
- Zoom FileServer Release: November 03, 2026 (No Operational Impact), maintenance scheduled
Hear about the next Zoom Phone incident as it starts
Free email alerts when the official status changes, with what to do while it is down.