Zoom Phone maintenance, October 2026: Zoom Phone maintenance - AMS5 Data Center: November 3, 2026

Zoom Phone is reporting planned maintenance: Zoom Phone maintenance - AMS5 Data Center: November 3, 2026. It is still open.

Maintenance

From Zoom Phone's official status page, in their words.

What happened

Started
Status
in progress
Duration
34 days so far
Impact
maintenance
Affected
Zoom Phone
Window
4 Nov 2026, 4:00 am to 6 Nov 2026, 4:30 pm
  1. Scheduled
  2. In progress
  3. Completednot yet

Why it happened

Zoom Phone has not given a cause yet. We never guess one.

This incident on the Zoom Phone status page

Timeline

Newest first. From Zoom Phone's official status page, in their words.

  1. in progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  2. scheduled

    Zoom will perform service maintenance at our AMS5 Data Center starting at 9:00 AM Pacific on November 03, 2026. Zoom Phone users registered to the those sip zones will be automatically registered in the FRA3 sip zone sequentially. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. If you get disconnected, the system will attempt to reconnect you automatically.

What this means for a business

  • Divert the main number to a mobile if your provider's app or portal still works.
  • Put the mobile number on your social pages and voicemail.
  • For internet, a phone hotspot keeps the terminal and email running.

The full guide: what to do when a service you rely on is down

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