Lightspeed outage history
50 incidents recorded for Lightspeed, average time to resolve 32.8 hours. Each one links to its timeline and the vendor's own updates.
October 2026
- Restaurant O-Series: Accounting Integration Delays, open, monitoring
- Delayed Hospitality payout reporting, resolved after 5.1 hours
- Lightspeed Retail (R/C-Series) Latency or outage, resolved after 5.1 hours
- Slowness on C-Series webshops in Europe, resolved after 2.2 hours
- Statement on PHP vulnerabilities, resolved after 45.3 hours
- Restaurant O-Series: Brief API degradation, resolved after 1 minute
- Delays - Sales history lag, resolved after 5.4 hours
- Store credit issue causing sale errors, resolved after 30 minutes
- LS Pay Payment processing degraded for R-series, C-series and few L-series, resolved after 4 days
- Unable to process charges for golfers at some clubs, resolved after 9 minutes
- Payments approved but not syncing to POS/ Not closing tables., resolved after 24 minutes
- Lightspeed Restaurant (K-Series), resolved after 46.6 hours
- Lightspeed Retail (S-Series) - BridgePay, resolved after 39 minutes
- Stale/Missing Data in Backoffice Reports, resolved after 23.5 hours
- Issues with Online orders and stale reports, resolved after 9.3 hours
September 2026
- Lightspeed Retail (X-Series): Retail POS iOS Crashes, resolved after 1.5 hours
- Purchase Order Variant Selector Not Appearing, resolved after 7 minutes
- K-Series local payment processing degraded, resolved after 35 minutes
- Brand Portals - Outage, resolved after 1.4 hours
- Brand Portals - Degraded Performance, resolved after 14 minutes
- Degraded service - French support line, resolved after 27.9 hours
- Lightspeed Payments - Interac payment errors, resolved after 1 minute
- Lightspeed Payments (K-Series): Some CA merchants are unable to process AMEX payments, resolved after 24.2 hours
- K-Series Cloud payment processing issue affecting some merchants, resolved after 1 minute
- X-Series: On-Account payments not updating, resolved after 8.5 hours
- Restaurant O-Series: API intermittently failing requests, resolved after 15 minutes
August 2026
- Errors - Issues processing split payments, resolved after 6.5 hours
- Lightspeed Restaurant (O-Series): Some older network printers not printing on iOS POS 3.16.0, resolved after 40 days
- Transaction Processing, resolved after 41.3 hours
- App version 6.22.0 on iPads with a non-English language setting are unable to open registers., resolved after 4 days
- C-series Backoffice and storefront checkout issues, resolved after 39 minutes
- Delays - Entities Results Outdated / Lagging, resolved after 2 days
- Newly created sales are not appearing in Sales History or updating stock adjustments., resolved after 3.2 hours
July 2026
- Restaurant (O-Series) Back Office Reports delayed for some users, resolved after 2.7 hours
- Back Office Dashboard Reports Not Updating, resolved after 47 minutes
- Intermittent Issues Viewing Customer Details in Sell Screen, resolved after 1.2 hours
- Lightspeed eCom (North America), resolved after 24 minutes
- Degraded Service Performance – Third-Party Infrastructure (AWS / Cloudflare), resolved after 1 minute
- Return and Exchange Processing Errors, resolved after 1.2 hours
- Golf services outage, resolved after 23.2 hours
- Payment Terminal Processing Disruption, resolved after 59 minutes
- Degraded Lightspeed Payments processing may be experienced on R & S-series, resolved after 36 minutes
- Payment Terminal Processing Disruption, resolved after 1.9 hours
- Card Payment Failures, resolved after 24 minutes
- Slow Cart for C-Series, resolved after 2.1 hours
- Slow Cart for C-Series, resolved after 26 minutes
- Hospitality: Delayed Payout Reporting for EU/UK, resolved after 2.3 hours
- Lightspeed Payments K- and O-Series Payout delays in Australia for some Merchants, resolved after 4.9 hours
- Inventory, Product Search, Sales History and Online Channels delay, resolved after 36 minutes
- Lag in the polecat pusher, resolved after 4 days
Hear about the next Lightspeed incident first
Free email alerts when the official status changes. Nothing to install.