Lightspeed outage, September 2026: K-Series local payment processing degraded
Lightspeed reported and resolved an incident: K-Series local payment processing degraded. It lasted 35 minutes.
OKResolved
From Lightspeed's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 35 minutes
- Impact
- minor
- Affected
- Lightspeed Payments
Why it happened
Lightspeed has not given a cause in its updates. We never guess one.
Timeline
Newest first. From Lightspeed's official status page, in their words.
- resolved
This incident has been resolved
- monitoring
Hospitality K-Series payment processing has recovered after some local devices reported an “Unable to access payment method” error. We are monitoring the service.
- investigating
We are continuing to investigate this issue.
- investigating
Hospitality K-Series payment processing experienced degradation, with some local devices reporting an “Unable to access payment method” error.
What this means for a business (and what to check now)
- Retry anything that failed during the 35 minutes.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Lightspeed incidents
- Restaurant O-Series: Accounting Integration Delays, open, monitoring
- Delayed Hospitality payout reporting, resolved after 5.1 hours
- Lightspeed Retail (R/C-Series) Latency or outage, resolved after 5.1 hours
- Slowness on C-Series webshops in Europe, resolved after 2.2 hours
- Statement on PHP vulnerabilities, resolved after 45.3 hours
Hear about the next Lightspeed incident as it starts
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