Lightspeed outage, October 2026: Lightspeed Retail (R/C-Series) Latency or outage
Lightspeed reported and resolved an incident: Lightspeed Retail (R/C-Series) Latency or outage. It lasted 5.1 hours.
OKResolved
From Lightspeed's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 5.1 hours
- Impact
- none
- Affected
- Retail POS, Retail API
Why it happened
Lightspeed has not given a cause in its updates. We never guess one.
Timeline
Newest first. From Lightspeed's official status page, in their words.
- resolved
The incident is resolved on the Cloudflare side
- monitoring
We are currently investigating an issue affecting merchants using Lightspeed Retail. A dedicated team is investigating the issue.
What this means for a business (and what to check now)
- Retry anything that failed during the 5.1 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Lightspeed incidents
- Restaurant O-Series: Accounting Integration Delays, resolved after 6 days
- Delayed Hospitality payout reporting, resolved after 5.1 hours
- Slowness on C-Series webshops in Europe, resolved after 2.2 hours
- Statement on PHP vulnerabilities, resolved after 45.3 hours
- Restaurant O-Series: Brief API degradation, resolved after 1 minute
Hear about the next Lightspeed incident as it starts
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