Lightspeed outage, August 2026: Transaction Processing
Lightspeed reported and resolved an incident: Transaction Processing. It lasted 41.3 hours.
OKResolved
From Lightspeed's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 41.3 hours
- Impact
- minor
- Affected
- Lightspeed Payments
Why it happened
Lightspeed has not given a cause in its updates. We never guess one.
Timeline
Newest first. From Lightspeed's official status page, in their words.
- resolved
Mastercard has resolved the issue affecting Mastercard payment processing. No further impact has been observed for Lightspeed Payments, and this incident is now closed.
- monitoring
Mastercard service is now operational, and we are seeing successful Lightspeed Payments transactions again. We are continuing to monitor payment processing across Wi-Fi and hotspot connections before resolving the incident.
- identified
We have identified a widespread issue affecting Mastercard payment processing. Some Lightspeed Payments transactions may be declined, regardless of whether the terminal is connected via Wi-Fi or a hotspot. We’ll provide further updates as they become available.
- investigating
We continue to monitor the Mastercard issue affecting some Lightspeed Payments transactions across Wi-Fi and hotspot connections. Our team is working on this and will provide further updates as more information becomes available.
- investigating
We are aware of an issue impacting some customers’ ability to process Lightspeed Payments transactions. Card payments may be declined intermittently across both Wi-Fi and hotspot connections. Our team is investigating and will continue to post updates here as they become available.
What this means for a business (and what to check now)
- Retry anything that failed during the 41.3 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Lightspeed incidents
- Restaurant O-Series: Accounting Integration Delays, open, monitoring
- Delayed Hospitality payout reporting, resolved after 5.1 hours
- Lightspeed Retail (R/C-Series) Latency or outage, resolved after 5.1 hours
- Slowness on C-Series webshops in Europe, resolved after 2.2 hours
- Statement on PHP vulnerabilities, resolved after 45.3 hours
Hear about the next Lightspeed incident as it starts
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