Lightspeed outage, July 2026: Payment Terminal Processing Disruption
Lightspeed reported and resolved an incident: Payment Terminal Processing Disruption. It lasted 59 minutes.
OKResolved
From Lightspeed's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 59 minutes
- Impact
- minor
- Affected
- Lightspeed Payments
Why it happened
Lightspeed has not given a cause in its updates. We never guess one.
Timeline
Newest first. From Lightspeed's official status page, in their words.
- resolved
The issue with Lightspeed Payments has been resolved. Transactions are now being processed normally.
- monitoring
The issue is now resolved. We will continue to monitor the situation. If you are still experiencing issues, please use our standalone payments workaround: https://k-series-support.lightspeedhq.com/hc/en-us/articles/5028210082715-Standalone-payments
- investigating
We are aware of an issue affecting certain payment terminal integrations. Our team is actively investigating and working to restore normal processing. We apologise for the disruption to your sales operations and will provide updates as we learn more.
What this means for a business (and what to check now)
- Retry anything that failed during the 59 minutes.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Lightspeed incidents
- Restaurant O-Series: Accounting Integration Delays, open, monitoring
- Delayed Hospitality payout reporting, resolved after 5.1 hours
- Lightspeed Retail (R/C-Series) Latency or outage, resolved after 5.1 hours
- Slowness on C-Series webshops in Europe, resolved after 2.2 hours
- Statement on PHP vulnerabilities, resolved after 45.3 hours
Hear about the next Lightspeed incident as it starts
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