Lightspeed outage, October 2026: Restaurant O-Series: Brief API degradation

Lightspeed reported and resolved an incident: Restaurant O-Series: Brief API degradation. It lasted 1 minute.

Resolved

From Lightspeed's official status page, in their words.

What happened

Started
Resolved
Duration
1 minute
Impact
none

Why it happened

Lightspeed has not given a cause in its updates. We never guess one.

This incident on the Lightspeed status page

Timeline

Newest first. From Lightspeed's official status page, in their words.

  1. resolved

    Our team were alerted by a small group of customers that our API had some degradation between 5:17PM and 5:29PM AEDT. This has been isolated to a scaling issue and resolved, most online orders would have succeeded with a retry during this time.

What this means for a business (and what to check now)

  • Retry anything that failed during the 1 minute.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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