Is Lightspeed down right now?
Lightspeed reports degraded performance. Here is what we know and what to do.
!Degraded
Official status read from status.lightspeedhq.com, checked 4 minutes ago. Checked every 5 minutes.
Official status
Restaurant O-Series: Accounting Integration Delays
Most venues should have seen their data syncs catch up by now, we are aware that some venues are still being cleared through by the system. We're aware that some venues are seeing longer-than-usual delays when syncing data with connected accounting platforms. An unexpected spike in traffic has creat…
- Why it is down
- The vendor has not said why yet.
- Started
- (5 days ago)
- Current stage
- monitoring
- Affected
- Accounting Integrations
User reports
People press this button when Lightspeed is not working for them. A spike here usually shows up before the official status changes.
Last 24 hours, one bar per 15 minutes. 0 in the last 15 minutes, 0 in the last hour, 0 in 24 hours.
Parts of Lightspeed
Lightspeed reports status per part. In your account you can watch only the parts you use.
| Part | Status |
|---|---|
| Genesys API's Genesys IT Operations | OKWorking normally |
| Genesys Server's Genesys IT Operations | OKWorking normally |
| Interface Genesys IT Operations | OKWorking normally |
| Lightspeed eCom (Europe) Lightspeed eCom (C-Series) | OKWorking normally |
| Lightspeed eCom (North America & Australia) Lightspeed eCom (C-Series) | OKWorking normally |
| Business Intelligence Lightspeed Golf | OKWorking normally |
| House Accounts Lightspeed Golf | OKWorking normally |
| Marketplace Lightspeed Golf | OKWorking normally |
| Mobile Apps Lightspeed Golf | OKWorking normally |
| Partner API Lightspeed Golf | OKWorking normally |
| Tee Sheets Lightspeed Golf | OKWorking normally |
| Dashboard Lightspeed Loyalty | OKWorking normally |
| Hospitality Integration Lightspeed Loyalty | OKWorking normally |
| Retail Integration Lightspeed Loyalty | OKWorking normally |
| API Lightspeed Restaurant (G-Series) | OKWorking normally |
| Backoffice Lightspeed Restaurant (G-Series) | OKWorking normally |
| Lightspeed Payments Lightspeed Restaurant (G-Series) | OKWorking normally |
| POS Lightspeed Restaurant (G-Series) | OKWorking normally |
| Advanced Insights Lightspeed Restaurant (K-Series) | OKWorking normally |
| AI Assistant Lightspeed Restaurant (K-Series) | OKWorking normally |
| API (incl. Online Orders) Lightspeed Restaurant (K-Series) | OKWorking normally |
| Back Office Lightspeed Restaurant (K-Series) | OKWorking normally |
| Back Office - Reporting Lightspeed Restaurant (K-Series) | OKWorking normally |
| Benchmarks & Trends Lightspeed Restaurant (K-Series) | OKWorking normally |
| Inventory Lightspeed Restaurant (K-Series) | OKWorking normally |
| KDS Lightspeed Restaurant (K-Series) | OKWorking normally |
| Lightspeed Payments Lightspeed Restaurant (K-Series) | OKWorking normally |
| Order Anywhere Lightspeed Restaurant (K-Series) | OKWorking normally |
| Payments Lightspeed Restaurant (K-Series) | OKWorking normally |
| POS Lightspeed Restaurant (K-Series) | OKWorking normally |
| Pulse Lightspeed Restaurant (K-Series) | OKWorking normally |
| Reservations Lightspeed Restaurant (K-Series) | OKWorking normally |
| Tasks Lightspeed Restaurant (K-Series) | OKWorking normally |
| Tempo Lightspeed Restaurant (K-Series) | OKWorking normally |
| API (incl. Online Orders) Lightspeed Restaurant (L-Series) | OKWorking normally |
| Lightspeed Payments Lightspeed Restaurant (L-Series) | OKWorking normally |
| Manager Lightspeed Restaurant (L-Series) | OKWorking normally |
| POS Lightspeed Restaurant (L-Series) | OKWorking normally |
| Accounting Integrations Lightspeed Restaurant (O-Series) | !Degraded |
| API Lightspeed Restaurant (O-Series) | OKWorking normally |
| Back Office Lightspeed Restaurant (O-Series) | OKWorking normally |
| Insights Lightspeed Restaurant (O-Series) | OKWorking normally |
| Lightspeed Bump Screen by Bump-It Lightspeed Restaurant (O-Series) | OKWorking normally |
| Lightspeedhq.com.au (Website) Lightspeed Restaurant (O-Series) | OKWorking normally |
| Lightspeed Kiosk Lightspeed Restaurant (O-Series) | OKWorking normally |
| Lightspeed Loyalty Lightspeed Restaurant (O-Series) | OKWorking normally |
| Lightspeed Payments Lightspeed Restaurant (O-Series) | OKWorking normally |
| Ordering Integrations Lightspeed Restaurant (O-Series) | OKWorking normally |
| Payment Integrations Lightspeed Restaurant (O-Series) | OKWorking normally |
| POS Lightspeed Restaurant (O-Series) | OKWorking normally |
| Produce Lightspeed Restaurant (O-Series) | OKWorking normally |
| Purchase Lightspeed Restaurant (O-Series) | OKWorking normally |
| Standard Reporting Lightspeed Restaurant (O-Series) | OKWorking normally |
| Support (Phone/Email/Live Chat) Lightspeed Restaurant (O-Series) | OKWorking normally |
| Analytics Lightspeed Retail (R-Series) | OKWorking normally |
| Integrated Payments Lightspeed Retail (R-Series) | OKWorking normally |
| Retail API Lightspeed Retail (R-Series) | OKWorking normally |
| Retail POS Lightspeed Retail (R-Series) | OKWorking normally |
| API Lightspeed Retail (S-Series) | OKWorking normally |
| BackOffice Lightspeed Retail (S-Series) | OKWorking normally |
While Lightspeed is down
- Put a short notice on social media so customers know the shop, not their card, is the problem.
- Orders placed before the outage are still there.
- Hold off on edits to products and pages until it is back.
The full guide: what to do when a service you rely on is down
Recent incidents
- Restaurant O-Series: Accounting Integration Delays, open, monitoring
- Delayed Hospitality payout reporting, resolved after 5.1 hours
- Lightspeed Retail (R/C-Series) Latency or outage, resolved after 5.1 hours
- Slowness on C-Series webshops in Europe, resolved after 2.2 hours
- Statement on PHP vulnerabilities, resolved after 45.3 hours
- Restaurant O-Series: Brief API degradation, resolved after 1 minute
- Delays - Sales history lag, resolved after 5.4 hours
- Store credit issue causing sale errors, resolved after 30 minutes
- LS Pay Payment processing degraded for R-series, C-series and few L-series, resolved after 4 days
- Unable to process charges for golfers at some clubs, resolved after 9 minutes
- Availability, 30 days
- 100% by official status
- User-report spikes, 30 days
- 0
- Businesses watching
- 0
Common questions
Is Lightspeed down right now?
As of 2 Nov 2026, 4:53 am, Lightspeed reports degraded performance. 0 user reports in the last 15 minutes.
Is it just me or is Lightspeed down for everyone?
Compare the official status above with the user reports. Many reports from different places means it is Lightspeed; none means check your own internet, sign-in or browser first.
What should I do while Lightspeed is down?
Put a short notice on social media so customers know the shop, not their card, is the problem.
How do I get told when Lightspeed goes down?
Add Lightspeed to your free account. You get an email when its official status changes; Fast Tool Alerts adds two-minute checks, SMS, and alerts on spikes in user reports.
Get an alert when Lightspeed goes down
Official status changes by email, free. Add Fast Tool Alerts for two-minute checks, SMS, and user-report spikes before the vendor admits it.