Lightspeed outage, October 2026: LS Pay Payment processing degraded for R-series, C-series and few L-series
Lightspeed reported and resolved an incident: LS Pay Payment processing degraded for R-series, C-series and few L-series. It lasted 4 days.
OKResolved
From Lightspeed's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 4 days
- Impact
- minor
- Affected
- Lightspeed Payments
Why it happened
Lightspeed has not given a cause in its updates. We never guess one.
Timeline
Newest first. From Lightspeed's official status page, in their words.
- resolved
The issue with Lightspeed Payments has been resolved. Transactions are now being processed normally.
- monitoring
A fix has been implemented for the payment services affecting R-Series, L-Series, and C-Series. We are monitoring the situation closely and will provide further updates as they become available.
- investigating
Our payment services for R-Series, L-Series, and C-Series are currently experiencing an issue. We are investigating the cause and will provide further updates as they become available.
What this means for a business (and what to check now)
- Retry anything that failed during the 4 days.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Lightspeed incidents
- Restaurant O-Series: Accounting Integration Delays, open, monitoring
- Delayed Hospitality payout reporting, resolved after 5.1 hours
- Lightspeed Retail (R/C-Series) Latency or outage, resolved after 5.1 hours
- Slowness on C-Series webshops in Europe, resolved after 2.2 hours
- Statement on PHP vulnerabilities, resolved after 45.3 hours
Hear about the next Lightspeed incident as it starts
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