Datto outage history
109 incidents recorded for Datto, average time to resolve 65.9 hours. Each one links to its timeline and the vendor's own updates.
October 2026
- Datto RMM v15.2.0 - Pinotage (EU1) - Device Filter Issue, resolved after 3 days
- PSA - 2026.6 Major Release - AE01, AE02, AE03, AE04, maintenance in progress
- Datto SaaS Protection - Service disruption for customers hosted on node 'gbe2-bfyii-1555', resolved after 9 hours
- PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619): Kaseya status - Investigation and Remediation, open, identified
- RocketCyber - EU Region - Pages loading slow or not at all, resolved after 17.7 hours
- Autotask - AU01 - Maintenance Notice, maintenance scheduled
- Autotask - AE01, AE02, AW01, AW02, AW03, LR01 - Maintenance Notice, maintenance scheduled
- Autotask - DE1, EU1, PREU- Maintenance Notice, maintenance scheduled
- Autotask - AU01, AU02 - Maintenance Notice, maintenance scheduled
- Autotask - AE01, AE02, AE03, AW01, AW02, PR01 - Maintenance Notice, maintenance scheduled
- Autotask - DE1, EU1, PRDE - Maintenance Notice, maintenance scheduled
- Autotask - AU01 - Maintenance Notice, maintenance scheduled
- Autotask - AE01, AE02, AE03, AT01, AW01, AW02, AW03, AW04, LR01- Maintenance Notice, maintenance scheduled
- Autotask- AU01, AU03, AU04 - Maintenance Notice, maintenance scheduled
- Autotask - DE1, EU1 - Maintenance Notice, maintenance scheduled
- Autotask - AE01, AE02, AE04, AW01, AW02, ES01, PRES01 - Maintenance Notice, maintenance scheduled
- Autotask - EU1, UK01, UK02, UK03, UKLR01 - Maintenance Notice, maintenance in progress
- Datto Partner Portal - User Access - User Access Currently Unavailable Due to Login Issues, resolved after 1 minute
- ConnectWise Cloud Backup Issue Investigation, open, monitoring
- Datto Saas Protection- Partners Unable to Access Clients Hosted on Node isw1-bfyii-1134, resolved after 8 days
- Datto Workplace - AU5 - Agents/Portal are unable to connect, resolved after 10.6 hours
- Datto Endpoint Backup for PC - Cloud Siris 296721 - US East - Degraded Cloud Operations, resolved after 20.3 hours
- DattoRMM - All Platforms - MacOS Agent Connectivity Issues, resolved after 19 days
- Datto SaaS Protection - Service disruption for customers hosted on node 'aue1-bfyii-2213', resolved after 18.4 hours
- BMS & Vorex - Billing and Invoice Errors, resolved after 2.2 hours
- Kaseya Quote Manager - Intermittent Latency when navigating throughout the platform, resolved after 2.3 hours
September 2026
- Datto SaaS Protection - M365 Backup Performance Degradation - Post-Graph Migration, resolved after 33 days
- Service Disruption - VSA 10 - APAC-Hosted-1, resolved after 2.2 hours
- [Kaseya Quote Manager] - [Access] - 504 Azure Front Door Error and Slowness, resolved after 38 minutes
- ConnectBooster - Intermittent Sync and Access issues, resolved after 7.4 hours
- DattoRMM - Syrah/Vidal - Cagservice.exe is being flagged as malicious (Rapidstop) by Microsoft Defender for Endpoint., resolved after 23.7 hours
- Autotask - All Regions - LiveMobile inaccessible on Android Devices, https://autotask.net Certificate Error, and Datto RMM Integration Errors, resolved after 4.8 hours
- Kaseya Quote Manager - Quotes and Sales Orders Not Syncing to Autotask or ConnectWise, resolved after 3.8 hours
- Autotask PSA - UK01, UK02, UK03, EU1, DE1 - Latency and Errors Observed Within the UI, resolved after 2.2 hours
- RocketCyber - Unable to switch Organizations, resolved after 19.2 hours
- BCDR - Server4715 US-EAST - Unscheduled Maintenance, resolved after 21 days
- Datto SaaS Protection - 500 Error When Accessing SaaS Protection Status Page in Datto Partner Portal, resolved after 14.4 hours
- Datto BCDR - Server5465 - Offsite Sync and Offsite Restore Functionality Impacted, resolved after 23.3 hours
- Datto SaaS Protection - 500 Error When Accessing SaaS Protection Status Page in Datto Partner Portal, resolved after 1 minute
- Datto Networking - Datto Secure Edge - Users Can Experience Throttling Despite Remaining Below The Pooled Data Cap, resolved after 23.6 hours
- VSA9 - Service Disruption - remotecarece3, resolved after 2 hours
- Datto Endpoint Backup for PC - Cloud Siris 299242 - Degraded Cloud Operations, resolved after 43.3 hours
- Datto Endpoint Backup - UK Region - Intermittent Connectivity Degradation, resolved after 3.2 hours
- [KaseyaOne & Kaseya Store] Salesforce Global Service Disrution Impacting KaseyaOne and Kaseya Store Services, resolved after 6.2 hours
- Datto BCDR - Server3188 (Canada Region) - Cloud Operations Service Impact, resolved after 2.6 hours
- Spanning - Canada and Asia-Pacific Regions - CA/AP-based Spanning Customers Unable To Login, resolved after 3.1 hours
- Datto Workplace - US Region - US-based users are currently unable to authenticate to US-hosted cells, resolved after 3.7 hours
- Datto Networking - Network Manager - Datto Secure Edge (SASE) administrators unable to create Fabric Tunnels, resolved after 1.1 hours
- Datto SaaS Protection - SaaS Protection Status Page in Datto Partner Portal Not Loading Customer Details, resolved after 5.1 hours
- Autotask PSA - Inbound Email Processing - Inbound emails are not being processed and related items are not being created, resolved after 2.6 hours
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