Is Datto down right now?

Datto reports degraded performance. Here is what we know and what to do.

Degraded

Official status read from status.datto.com, checked 4 minutes ago. Checked every 5 minutes.

Official Datto status page

Official status

Scheduled Maintenance – Cloud Target Appliance Upgrades

On Wednesday, November 04th, Cloud target appliance upgrades will be performed from 8:00 AM EST to 05:00 PM EST. Replication services will be temporarily suspended during each upgrade. Offsite jobs may queue but will automatically resume once maintenance is complete. Expected impact per appliance: a…

Why it is down
The vendor has not said why yet.
Started
(9 minutes ago)
Current stage
scheduled
Affected
FRA3 - Frankfurt, DE, NA1 - Atlanta, GA, NA3 - Denver, CO, CAE2 - Montreal, CA, US - EAST, US - WEST, AUE2 - Sydney, AU, GBE2 - London, UK

Timeline and every update for this incident

9 more open incidents: Scheduled Infrastructure Maintenance – US-East Region, Scheduled Infrastructure Maintenance – US-East Region, Scheduled Infrastructure Maintenance – US-East Region

User reports

People press this button when Datto is not working for them. A spike here usually shows up before the official status changes.

0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports0 reports

Last 24 hours, one bar per 15 minutes. 0 in the last 15 minutes, 0 in the last hour, 0 in 24 hours.

One report per device per 30 minutes. We keep the country and the problem type, never your address.

Parts of Datto

Datto reports status per part. In your account you can watch only the parts you use.

PartStatus
America East Autotask PSADegraded
America East 2 Autotask PSADegraded
America East 3 Autotask PSADegraded
America West Autotask PSADegraded
America West 2 Autotask PSADegraded
America West 3 Autotask PSADegraded
AT01 Autotask PSAWorking normally
Australia / New Zealand Autotask PSADegraded
Australia / New Zealand 2 Autotask PSADegraded
Australia/ New Zealand 3 (Sydney Datacenter) Autotask PSAWorking normally
Australia / New Zealand 4 Autotask PSAWorking normally
EU1 (English Europe and Asia) Autotask PSAWorking normally
German (Deutsch) Autotask PSAWorking normally
Limited Release Autotask PSADegraded
Report Data Warehouse Autotask PSAWorking normally
Spanish (Español) Autotask PSADegraded
UK03 (United Kingdom) Autotask PSAWorking normally
UK 2 (United Kingdom) Autotask PSAWorking normally
UK Limited Release (United Kingdom) Autotask PSAWorking normally
UK (United Kingdom) Autotask PSAWorking normally
APAC BMSWorking normally
UK BMSWorking normally
US BMSWorking normally
Payments ConnectboosterWorking normally
Point of Sale ConnectboosterWorking normally
Portal ConnectboosterWorking normally
Secure Payments ConnectboosterWorking normally
Backup Datto Backup for Microsoft Azure Files & Blob StorageWorking normally
Restore Datto Backup for Microsoft Azure Files & Blob StorageWorking normally
Backup Datto BCDR DevicesWorking normally
Device Check-in Datto BCDR DevicesWorking normally
Device Hardware Datto BCDR DevicesWorking normally
Device Registration Datto BCDR DevicesWorking normally
Device Web UI Datto BCDR DevicesWorking normally
Disaster Recovery Team Datto BCDR DevicesWorking normally
New Agent Install / Registration Datto BCDR DevicesWorking normally
Off-Site Recovery Datto BCDR DevicesWorking normally
Off-Site Synchronization Datto BCDR DevicesDegraded
Recovery Datto BCDR DevicesWorking normally
Verification Datto BCDR DevicesWorking normally
Agent Connection Datto EDRWorking normally
Detection Engine Datto EDRWorking normally
Login Datto EDRWorking normally
Notification Engine Datto EDRWorking normally
Reporting Engine Datto EDRWorking normally
AU14 Datto File ProtectionWorking normally
CA13 Datto File ProtectionWorking normally
EU10 Datto File ProtectionWorking normally
EU11 Datto File ProtectionWorking normally
EU12 Datto File ProtectionWorking normally
US17 Datto File ProtectionWorking normally
US8 Datto File ProtectionWorking normally
US9 Datto File ProtectionWorking normally
Access Points Datto NetworkingWorking normally
CloudTrax Datto NetworkingWorking normally
Managed Power Datto NetworkingWorking normally
Network Manager Datto NetworkingWorking normally
Routers Datto NetworkingWorking normally
Secure Edge Datto NetworkingWorking normally
Switches Datto NetworkingWorking normally

While Datto is down

  • Do not turn off two-factor or password tools to get around it.
  • Use the recovery codes you printed when you set it up.
  • If staff cannot sign in, wait for the vendor rather than resetting everyone's passwords.

The full guide: what to do when a service you rely on is down

Recent incidents

Full incident history

Availability, 30 days
100% by official status
User-report spikes, 30 days
0
Businesses watching
0

Common questions

Is Datto down right now?

As of 3 Nov 2026, 7:03 am, Datto reports degraded performance. 0 user reports in the last 15 minutes.

Is it just me or is Datto down for everyone?

Compare the official status above with the user reports. Many reports from different places means it is Datto; none means check your own internet, sign-in or browser first.

What should I do while Datto is down?

Do not turn off two-factor or password tools to get around it.

How do I get told when Datto goes down?

Add Datto to your free account. You get an email when its official status changes; Fast Tool Alerts adds two-minute checks, SMS, and alerts on spikes in user reports.

Get an alert when Datto goes down

Official status changes by email, free. Add Fast Tool Alerts for two-minute checks, SMS, and user-report spikes before the vendor admits it.