Is Shopify down right now?

Shopify reports normal operation and user reports are at a normal level. This page updates itself every few minutes.

Working normally

Official status read from shopifystatus.com, checked just now. Checked every 2 minutes.

Official Shopify status page

Official status

Some merchants encountering error messages within their admins

We've identified the problem impacting Admin and mobile version of Admin and we're working on a solution. Admin is now fully available and our team continues to work on the issues impacting the mobile version. We are continuing to investigate slow page loads and errors affecting Admin for some merch…

Why it is down
The vendor has not said why yet.
Started
(3 days ago)
Current stage
identified
Affected
API & Mobile

Timeline and every update for this incident

User reports

People press this button when Shopify is not working for them. A spike here usually shows up before the official status changes.

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Last 24 hours, one bar per 15 minutes. 0 in the last 15 minutes, 0 in the last hour, 0 in 24 hours.

One report per device per 30 minutes. We keep the country and the problem type, never your address.

Parts of Shopify

Shopify reports status per part. In your account you can watch only the parts you use.

PartStatus
AdminWorking normally
API & MobileWorking normally
CheckoutWorking normally
OxygenWorking normally
Point of SaleWorking normally
Reports and DashboardsWorking normally
StorefrontWorking normally
SupportWorking normally
Third party servicesWorking normally

While Shopify is down

  • Put a short notice on social media so customers know the shop, not their card, is the problem.
  • Orders placed before the outage are still there.
  • Hold off on edits to products and pages until it is back.

The full guide: what to do when a service you rely on is down

Recent incidents

Full incident history

Availability, 30 days
100% by official status
User-report spikes, 30 days
0
Businesses watching
0

Common questions

Is Shopify down right now?

As of 2 Nov 2026, 5:52 am, Shopify reports normal operation. 0 user reports in the last 15 minutes.

Is it just me or is Shopify down for everyone?

Compare the official status above with the user reports. Many reports from different places means it is Shopify; none means check your own internet, sign-in or browser first.

What should I do while Shopify is down?

Put a short notice on social media so customers know the shop, not their card, is the problem.

How do I get told when Shopify goes down?

Add Shopify to your free account. You get an email when its official status changes; Fast Tool Alerts adds two-minute checks, SMS, and alerts on spikes in user reports.

Get an alert when Shopify goes down

Official status changes by email, free. Add Fast Tool Alerts for two-minute checks, SMS, and user-report spikes before the vendor admits it.