Is Lightspeed Support (Phone/Email/Live Chat) down right now?

Support (Phone/Email/Live Chat) is one part of Lightspeed (Lightspeed Restaurant (O-Series)). Lightspeed reports its status separately, so this page can show a problem while the rest of Lightspeed works, or the other way round.

Working normally

Whole of Lightspeed: Degraded. Official status read from status.lightspeedhq.com, checked 1 minute ago. Checked every 5 minutes.

Support (Phone/Email/Live Chat) right now

Lightspeed reports Support (Phone/Email/Live Chat) as working normally, last changed 3 Nov 2026, 7:08 am.

No incident in our history names Support (Phone/Email/Live Chat) specifically. Incidents that affect all of Lightspeed are on the Lightspeed page.

Watch only the parts you use

In your account, pick Lightspeed and tick Support (Phone/Email/Live Chat). You then hear about problems with Support (Phone/Email/Live Chat) and stay quiet for parts you never touch.

  • Put a short notice on social media so customers know the shop, not their card, is the problem.
  • Orders placed before the outage are still there.

Other parts of Lightspeed

PartStatus
Genesys API'sWorking normally
Genesys Server'sWorking normally
InterfaceWorking normally
Lightspeed eCom (Europe)Working normally
Lightspeed eCom (North America & Australia)Working normally
Business IntelligenceWorking normally
House AccountsWorking normally
MarketplaceWorking normally
Mobile AppsWorking normally
Partner APIWorking normally
Tee SheetsWorking normally
DashboardWorking normally
Hospitality IntegrationWorking normally
Retail IntegrationWorking normally
APIWorking normally
BackofficeWorking normally
Lightspeed PaymentsWorking normally
POSWorking normally
Advanced InsightsWorking normally
AI AssistantWorking normally
API (incl. Online Orders)Working normally
Back OfficeWorking normally
Back Office - ReportingWorking normally
Benchmarks & TrendsWorking normally
InventoryWorking normally
KDSWorking normally
Lightspeed PaymentsWorking normally
Order AnywhereWorking normally
PaymentsWorking normally
POSWorking normally
PulseWorking normally
ReservationsWorking normally
TasksWorking normally
TempoWorking normally
API (incl. Online Orders)Working normally
Lightspeed PaymentsWorking normally
ManagerWorking normally
POSWorking normally
Accounting IntegrationsDegraded
APIWorking normally

Alerts for Lightspeed Support (Phone/Email/Live Chat)

Free by email when the official status changes. Choose the parts, the people and the hours.

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