Is BigCommerce down right now?
BigCommerce reports normal operation and user reports are at a normal level. This page updates itself every few minutes.
OKWorking normally
Official status read from status.bigcommerce.com, checked 1 minute ago. Checked every 5 minutes.
Official status
BigCommerce reports normal operation. All Systems Operational
User reports
People press this button when BigCommerce is not working for them. A spike here usually shows up before the official status changes.
Last 24 hours, one bar per 15 minutes. 0 in the last 15 minutes, 0 in the last hour, 0 in 24 hours.
Parts of BigCommerce
BigCommerce reports status per part. In your account you can watch only the parts you use.
| Part | Status |
|---|---|
| Avalara 3rd Party Services | OKWorking normally |
| Braintree 3rd Party Services | OKWorking normally |
| Braintree PayPal Processing 3rd Party Services | OKWorking normally |
| Stripe 3rd Party Services | OKWorking normally |
| B2B Edition - API B2B Edition | OKWorking normally |
| B2B Edition - Buyers Portal B2B Edition | OKWorking normally |
| B2B Edition - Dashboard B2B Edition | OKWorking normally |
| Client Portal Client Services | OKWorking normally |
| Support Center Client Services | OKWorking normally |
| API & Webhooks | OKWorking normally |
| Checkout & Payment Processing | OKWorking normally |
| Control Panel | OKWorking normally |
| OKWorking normally | |
| Reporting & Analytics | OKWorking normally |
| Storefront | OKWorking normally |
While BigCommerce is down
- Put a short notice on social media so customers know the shop, not their card, is the problem.
- Orders placed before the outage are still there.
- Hold off on edits to products and pages until it is back.
The full guide: what to do when a service you rely on is down
Recent incidents
- High Rate of Cloudflare Challenge Pages, resolved after 43.3 hours
- Degraded search availability across the platform, resolved after 1.1 hours
- Bolt payments are currently failing, resolved after 2.2 hours
- Some Android shoppers on headless storefronts may be unable to reach checkout, resolved after 2.2 hours
- Search availability reduced and latency increased, resolved after 3.2 hours
- Delays in Real-Time Event Processing, resolved after 14 minutes
- Authorize.net orders coming in with an incomplete transaction ID for payments made using a stored instrument affecting a subset of stores, resolved after 7.6 hours
- Search Indexing Delays Affecting a Subset of US Stores, resolved after 1.2 hours
- Delayed product updates in storefront search, resolved after 1 minute
- Delayed Data in Analytics Reports, resolved after 1.5 hours
- Availability, 30 days
- 100% by official status
- User-report spikes, 30 days
- 0
- Businesses watching
- 0
Common questions
Is BigCommerce down right now?
As of 2 Nov 2026, 5:52 am, BigCommerce reports normal operation. 0 user reports in the last 15 minutes.
Is it just me or is BigCommerce down for everyone?
Compare the official status above with the user reports. Many reports from different places means it is BigCommerce; none means check your own internet, sign-in or browser first.
What should I do while BigCommerce is down?
Put a short notice on social media so customers know the shop, not their card, is the problem.
How do I get told when BigCommerce goes down?
Add BigCommerce to your free account. You get an email when its official status changes; Fast Tool Alerts adds two-minute checks, SMS, and alerts on spikes in user reports.
Get an alert when BigCommerce goes down
Official status changes by email, free. Add Fast Tool Alerts for two-minute checks, SMS, and user-report spikes before the vendor admits it.