Housecall Pro outage, January 2026: Web & Mobile Application Performance Issues

Housecall Pro reported and resolved an incident: Web & Mobile Application Performance Issues. It lasted 57 minutes.

Resolved

From Housecall Pro's official status page, in their words.

What happened

Started
Resolved
Duration
57 minutes
Impact
major
Affected
Pro web, iOS Mobile App, Android mobile app

Why it happened

Housecall Pro has not given a cause in its updates. We never guess one.

This incident on the Housecall Pro status page

Timeline

Newest first. From Housecall Pro's official status page, in their words.

  1. resolved

    This incident has been resolved.

  2. monitoring

    A fix has been implemented, and we are monitoring results.

  3. identified

    The issue has been identified and a fix is being implemented.

  4. investigating

    We are currently experiencing instability affecting our web and mobile applications that began at 7:34 AM PST. Some users may encounter intermittent errors, slow performance, or difficulty accessing certain features. Our engineering team is actively investigating and working to stabilize the platform. We will continue to provide updates as progress is made and will share additional details once the issue is fully resolved. Thank you for your patience.

What this means for a business (and what to check now)

  • Retry anything that failed during the 57 minutes.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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