Employment Hero outage, October 2026: HR Platform currently experience a 504 error
Employment Hero reported and resolved an incident: HR Platform currently experience a 504 error. It lasted 2.2 hours.
OKResolved
From Employment Hero's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 2.2 hours
- Impact
- critical
- Affected
- HR Software
Why it happened
Employment Hero has not given a cause in its updates. We never guess one.
Timeline
Newest first. From Employment Hero's official status page, in their words.
- resolved
This incident has been resolved
- monitoring
A fix has been implemented and we are currently monitoring the situation. We apologise for any inconvenience caused.
- identified
The issue has been identified and a fix is underway
- investigating
We are currently investigating an issue where the HR platform is non responsive and returning multiple errors
What this means for a business (and what to check now)
- Retry anything that failed during the 2.2 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Employment Hero incidents
- Users unable to load expense management, resolved after 21 minutes
- Investigating: Issue accessing employee files, resolved after 4.7 hours
- Users are encountering an error message when submitting timesheets on the Employment Hero Work App, resolved after 55 minutes
- Users are unable to access expense claims and management, resolved after 1.4 hours
- Candidates are unable to view/open offer letters, resolved after 3 hours
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