Employment Hero outage, October 2026: Users are encountering an error message when submitting timesheets on the Employment Hero Work App
Employment Hero reported and resolved an incident: Users are encountering an error message when submitting timesheets on the Employment Hero Work App. It lasted 55 minutes.
OKResolved
From Employment Hero's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 55 minutes
- Impact
- major
- Affected
- HR Software, Time & Attendance, Time & Attendance
Why it happened
Employment Hero has not given a cause in its updates. We never guess one.
Timeline
Newest first. From Employment Hero's official status page, in their words.
- resolved
The issue affecting submitting timesheets on the EH work app has been resolved. If you are still experiencing problems, please contact our support team
- identified
We have identified the cause of the issue affecting Timesheets on the EH Work app. Our team is working on a fix and we will update this page as we make progress.
- investigating
We are aware of an issue affecting users submitting timesheets on the Employment Hero work app and are currently investigating. We will provide an update as soon as we have more information.
What this means for a business (and what to check now)
- Retry anything that failed during the 55 minutes.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Employment Hero incidents
- Users unable to load expense management, resolved after 21 minutes
- HR Platform currently experience a 504 error, resolved after 2.2 hours
- Investigating: Issue accessing employee files, resolved after 4.7 hours
- Users are unable to access expense claims and management, resolved after 1.4 hours
- Candidates are unable to view/open offer letters, resolved after 3 hours
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