Employment Hero outage, November 2026: Error Saving Management Notes
Employment Hero reported and resolved an incident: Error Saving Management Notes. It lasted 2.1 hours.
OKResolved
From Employment Hero's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 2.1 hours
- Impact
- minor
- Affected
- HR Software
- Investigating
- Identifiednot posted
- Monitoringnot posted
- Resolved
Why it happened
Employment Hero has not given a cause in its updates. We never guess one.
How it was resolved
The issue affecting Management Notes has been resolved. We apologise for the disruption and thank you for your patience. If you are still experiencing problems, please contact our support team.
Timeline
Oldest first, from the first notice to the resolution. From Employment Hero's official status page, in their words.
- investigating
We are investigating an issue affecting Management Notes. Some customers may be unable to create and save Management Notes and receive an error "Create Management notes failed!". We will provide an update as soon as we have more information.
- resolved
The issue affecting Management Notes has been resolved. We apologise for the disruption and thank you for your patience. If you are still experiencing problems, please contact our support team.
What this means for a business (and what to check now)
- Retry anything that failed during the 2.1 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Employment Hero incidents
- Users unable to load expense management, resolved after 21 minutes
- HR Platform currently experience a 504 error, resolved after 2.2 hours
- Investigating: Issue accessing employee files, resolved after 4.7 hours
- Users are encountering an error message when submitting timesheets on the Employment Hero Work App, resolved after 55 minutes
- Users are unable to access expense claims and management, resolved after 1.4 hours
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