Employment Hero outage, February 2026: HR - Degraded Performance
Employment Hero reported and resolved an incident: HR - Degraded Performance. It lasted 42 minutes.
OKResolved
From Employment Hero's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 42 minutes
- Impact
- minor
- Affected
- HR Software
- Investigating
- Identified
- Monitoring
- Resolved
Why it happened
Employment Hero has not given a cause in its updates. We never guess one.
How it was resolved
Our engineers have confirmed this issue is resolved. Thank you.
Timeline
Oldest first, from the first notice to the resolution. From Employment Hero's official status page, in their words.
- investigating
Our engineers are investigating the cause of the HR platform slowness. Thank you for your patience.
- monitoring
Our engineers have identified and resolved the issue and service is in the process of recovering. We are continuing to monitor.
- identified
Our monitoring shows this issue has returned, investigations are continuing.
- resolved
Our engineers have confirmed this issue is resolved. Thank you.
What this means for a business (and what to check now)
- Retry anything that failed during the 42 minutes.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Employment Hero incidents
- Error Saving Management Notes, resolved after 2.1 hours
- Users unable to load expense management, resolved after 21 minutes
- HR Platform currently experience a 504 error, resolved after 2.2 hours
- Investigating: Issue accessing employee files, resolved after 4.7 hours
- Users are encountering an error message when submitting timesheets on the Employment Hero Work App, resolved after 55 minutes
Hear about the next Employment Hero incident as it starts
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