Zoom Phone maintenance, August 2026: Scheduled Zoom Software Quarterly Lifecycle Update (11/7/2026)

Zoom Phone is reporting planned maintenance: Scheduled Zoom Software Quarterly Lifecycle Update (11/7/2026). It is still open.

Maintenance

From Zoom Phone's official status page, in their words.

What happened

Started
Status
scheduled
Duration
89 days so far
Impact
maintenance
Affected
Download Center & Clients
Window
8 Nov 2026, 11:00 am to 8 Nov 2026, 12:00 pm
  1. Scheduled
  2. In progressnot yet
  3. Completednot yet

Why it happened

Zoom Phone has not given a cause yet. We never guess one.

This incident on the Zoom Phone status page

Timeline

Newest first. From Zoom Phone's official status page, in their words.

  1. scheduled

    As a reminder approximately 30 days ahead of the upcoming enforcement, Zoom will be enforcing a new global minimum version this November 7. This affects the following products: ◦ VDI plugin ◦ Zoom Phone Local Survivability (ZPLS) module ◦ Meeting SDK (Web) For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130 To assist with checking the client versions on your account, refer to the Dashboard support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5

  2. scheduled

    Zoom will be enforcing a new minimum version for the following areas, approximately 90 days from now, on November 7, 2026: VDI plugin Zoom Phone Local Survivability (ZPLS) module Meeting SDK (Web) All other clients and plugins not listed here will maintain the same version requirements as the August 2026 enforcement. For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130 To assist with checking the client versions on your account, refer to the Dashboard support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5

What this means for a business

  • Divert the main number to a mobile if your provider's app or portal still works.
  • Put the mobile number on your social pages and voicemail.
  • For internet, a phone hotspot keeps the terminal and email running.

The full guide: what to do when a service you rely on is down

Other Zoom Phone incidents

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