Zoom Phone outage, September 2026: Service Degradation Affecting Zoom Services
Zoom Phone reported and resolved an incident: Service Degradation Affecting Zoom Services. It lasted 23.1 hours.
OKResolved
From Zoom Phone's official status page, in their words.
What happened
- Started
- Resolved
- Duration
- 23.1 hours
- Impact
- none
- Affected
- Zoom Meetings, Zoom Phone, Zoom Contact Center
- Investigating
- Identifiednot posted
- Monitoring
- Resolved
Why it happened
Zoom Phone has not given a cause in its updates. We never guess one.
How it was resolved
Zoom Phone marked it resolved at 10 Sept 2026, 10:12 am without a written explanation of the fix.
Timeline
Oldest first, from the first notice to the resolution. From Zoom Phone's official status page, in their words.
- monitoring
The service degradation affecting Zoom Phone, Contact Center, Meetings has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
- resolved
This incident has been resolved.
What this means for a business (and what to check now)
- Retry anything that failed during the 23.1 hours.
- Enter any payments, bookings or jobs you took another way.
- If a deadline fell inside the window, keep this page as your record of the outage.
The full guide: what to do when a service you rely on is down
Other Zoom Phone incidents
- Service Degradation Affecting Outbound MMS Services in the US region, resolved after 7.9 hours
- Zoom Phone Maintenance: EU02 - FRA4 Data Center: November 30, 2026, maintenance scheduled
- Zoom Phone India Maintenance (Mumbai) : December 04, 2026, maintenance scheduled
- Zoom Phone India Maintenance (Hyderabad Data Center): November 20, 2026, maintenance scheduled
- Zoom FileServer Release: November 03, 2026 (No Operational Impact), maintenance scheduled
Hear about the next Zoom Phone incident as it starts
Free email alerts when the official status changes, with what to do while it is down.