Zoom Phone outage, September 2026: Service degradation with In-Meeting summary for Indonesian language in the Singapore region

Zoom Phone reported and resolved an incident: Service degradation with In-Meeting summary for Indonesian language in the Singapore region. It lasted 10 minutes.

Resolved

From Zoom Phone's official status page, in their words.

What happened

Started
Resolved
Duration
10 minutes
Impact
none
Affected
Zoom AI
  1. Investigating
  2. Identifiednot posted
  3. Monitoring
  4. Resolved

Why it happened

Zoom Phone has not given a cause in its updates. We never guess one.

How it was resolved

This incident has been resolved and the affected services have been restored.

Zoom Phone's closing update

This incident on the Zoom Phone status page

Timeline

Oldest first, from the first notice to the resolution. From Zoom Phone's official status page, in their words.

  1. monitoring

    On 09/03/2026, Between 01:00 UTC to 04:00 UTC, users in the Singapore region may have experienced degraded quality with the in-meeting summary for Indonesian language. This incident has been resolved and the affected services have been restored.

  2. resolved

    This incident has been resolved and the affected services have been restored.

What this means for a business (and what to check now)

  • Retry anything that failed during the 10 minutes.
  • Enter any payments, bookings or jobs you took another way.
  • If a deadline fell inside the window, keep this page as your record of the outage.

The full guide: what to do when a service you rely on is down

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