SendGrid outage, November 2026: Media Streams Audio Delays

SendGrid is reporting an incident: Media Streams Audio Delays. It is still open.

Degraded

From SendGrid's official status page, in their words.

What happened

Started
Status
investigating
Duration
2 days so far
Impact
minor
Affected
Media Streams US1
  1. Investigating
  2. Identifiednot yet
  3. Monitoringnot yet
  4. Resolvednot yet

Why it happened

SendGrid has not given a cause yet. We never guess one.

This incident on the SendGrid status page

Timeline

Newest first. From SendGrid's official status page, in their words.

  1. investigating

    We are investigating media streams audio delays. We expect to provide another update in 1 hour or as soon as more information becomes available

What this means for a business

  • Pause scheduled campaigns if you can; otherwise they queue and send when it is back.
  • Reply to urgent customers from your normal mailbox.
  • Form leads and chats are usually kept and delivered late, not lost.

The full guide: what to do when a service you rely on is down

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